NeuroPing for iPhone — Privacy Policy

1. What we collect

Install identifier

NeuroPing does not create an account, a user ID, an advertising identifier, or an install identifier. There is no identifier that could link this installation to you or to another app, because the app has no server to report one to.

Network information (local only)

When you tap "Run a scan," NeuroPing reads:

• Your phone's IP address on the local Wi-Fi (e.g. 192.168.1.24)
• The name of the Wi-Fi network you're connected to (SSID), if iOS / Android exposes it
• The list of devices on your local network (via mDNS, Bonjour, HTTP probes, and TCP port scans)
• For each device: IP address, hostname (if announced), vendor guessed from what the device broadcasts (never its MAC address — iOS does not expose one), open ports

All of this is stored only on your phone, in app-private storage. It is not transmitted anywhere.

Magnetometer readings (local only)

The Magnetic anomaly sweep reads the phone's magnetometer while you sweep. Readings are processed in real time and not retained beyond the current sweep session.

Coarse location (outbound call — Traveler)

When you tap "Probe travel signals" in the Traveler tab, one of the calls NeuroPing makes is to https://ipapi.co/json, which returns the city, region, country, and ISP associated with your public IP. This is the only network activity anywhere in the app that Apple's privacy framework classifies as a "collected data type" (Coarse Location) — see Third-party services below.

This is used solely to score your travel readiness. ipapi.co is not provided by us — it is a third-party service with its own privacy policy (linked below). The result is not persisted on any server we control. If you never probe travel signals, this call never happens. (The same tap also fires several other outbound calls that don't return anything about you — see below.)

Internet-facing features (outbound calls)

Every other feature that touches the internet contacts public endpoints to measure them. None of these calls send your scan results, device list, or any other local-network data — just the request itself (your source IP and a standard User-Agent header, the same as any web request):

• Automatic, after each scan you run (Wi-Fi or Ethernet only) — the basic checks read your public IP and internet quality: api.ipify.org (public IP), speed.cloudflare.com (download/upload throughput), 1.1.1.1 (latency, a 10-ping burst), and cloudflare-dns.com, dns.google, dns.quad9.net (DNS resolver comparison).
• Speed Test tab, when you run it — download/upload throughput against whichever public mirror answers fastest: fsn1-speed.hetzner.com, proof.ovh.net, https://sgp.proof.ovh.net, speedtest.dallas.linode.com, speedtest.atlanta.linode.com, speedtest.fremont.linode.com, https://speedtest.mumbai1.linode.com, speed.cloudflare.com.
• Gamer tab, when you use it — the Lag Test pulls from the same mirror pool as the Speed Test plus latency pings to 1.1.1.1; the tap-to-sample ping monitor pings www.cloudflare.com once per tap.
• Traveler tab, when you tap "Probe travel signals" — a captive-portal check (www.google.com/generate_204) and four parallel service-latency pings: 1.1.1.1, www.google.com/generate_204, captive.apple.com/hotspot-detect.html, and www.cloudflare.com. (The same tap also reads your coarse location — see above.)
• Traveler tab's "Measure now" Wi-Fi check, when you run it — five more latency pings to 1.1.1.1.
• Signal walk tab, while a walk is active — a latency ping to 1.1.1.1 about every 750 ms, to plot signal quality as you move through your home. Stops the moment you end the walk.

Every probe here is a standard, timed HTTPS request; we don't attach any identifying payload beyond what the request already carries. Results stay on your phone.

2. What we DON'T collect

• We do not collect your name, email, phone number, or any contact information.
• We do not collect financial information (we don't process payments).
• We do not collect device contacts, photos, browsing history, or content from other apps.
• We do not use any third-party analytics service.
• We do not use any advertising service.
• We do not use crash-reporting services in v1.
• We do not track you across other apps or websites.

3. Permissions we ask for

4. Data retention

All data stays on your phone. iOS / Android handle storage encryption at the OS level. Specifically:

• Scan history — in AsyncStorage, which does not encrypt data itself; it's protected the same way any app's local files are, by iOS/Android device-level encryption — until you delete the app or clear the data manually
• In-memory readings (magnetometer, speed test results, latency samples) — discarded when the app is closed

If you uninstall NeuroPing, iOS / Android removes all locally-stored data. We have no copies on our infrastructure to delete because we never received them in the first place.

5. Children's privacy

NeuroPing is rated 4+ in the App Store and does not knowingly collect data from children under 13. The app collects no personally-identifying information from any user regardless of age.

6. Third-party services

NeuroPing contacts these third-party services over HTTPS during normal use. The public-IP and internet-quality checks run automatically after each scan you run, and only on an unmetered link (Wi-Fi or Ethernet) — never on cellular; the rest only run when you open a specific tab (Traveler, Signal walk) or start a specific test (Speed Test, Lag Test).

These services are not provided by NeuroPing LLC. They have their own privacy policies:

• Cloudflare privacy policy
• ipify.org
• ipapi.co privacy policy
• Google privacy policy
• Apple privacy policy
• Quad9 privacy policy

What these services receive, and the standard we hold them to. Every one of these requests is an ordinary HTTPS request, so the provider necessarily sees your IP address and a standard User-Agent string. We do not send them your scan results, your device list, your Wi-Fi network name, or any identifier. We have selected each provider on the basis that its published privacy commitments give user data protection equal to or exceeding what this policy describes and what the App Store Review Guidelines require. If a provider stops meeting that standard, we will replace it and update this policy.

7. Your rights

We hold no copy of your data, so there is no account to close and no server-side record to request. Everything below you can do yourself, immediately, without contacting us.

Delete your data

• In the app: open Settings → Clear scan history and confirm. This erases your entire scan history and device list from the phone straight away. It cannot be undone.
• Everything: delete the app. iOS removes all of its stored data with it.

We cannot delete data on your behalf because we never receive any.

Withdraw your consent

Every outbound feature is opt-in by use — stop using it and the requests stop.

• Coarse location (ipapi.co): only requested while you are using the Traveler tab. Do not open it, and no location lookup happens.
• Speed Test, Lag Test, signal walk: only run when you start them.
• Local Network permission: iOS Settings → Privacy & Security → Local Network → NeuroPing — turn it off and device discovery stops. The rest of the app keeps working.
• Motion permission: iOS Settings → Privacy & Security → Motion & Fitness → NeuroPing — turn it off and the magnetic sweep stops.

Legal bases, transfers, and complaints

Where the GDPR, the UK GDPR, the Saudi PDPL, or the UAE PDPL apply, the controller is NeuroPing LLC (contact below).

• Legal basis: legitimate interest in providing the diagnostic feature you asked for. Nothing is processed for advertising or profiling.
• International transfers: the third parties in section 6 operate servers in the United States and Europe, so the IP address in a request may be processed outside your country. No other personal data accompanies it.
• Right to complain: you may lodge a complaint with your local data-protection authority. In the EU that is your national supervisory authority; in the UK, the Information Commissioner's Office.
• Sale of data: we do not sell or share personal information, under any definition, including the CCPA's.

Questions about this policy: support@raffscompanylimited.com.

8. Changes to this policy

If a future version of NeuroPing adds new data collection or new third-party services, this policy will be updated. The "Last updated" date at the top will change. Significant changes (new data category, new third party) will be announced in the app's onboarding flow and in the App Store release notes.

9. Contact

NeuroPing is operated by NeuroPing LLC, which is the controller for any personal data described above. The app is distributed on the App Store through an individual Apple Developer account, so the App Store listing shows the seller as the individual who owns that account rather than the company name.

NeuroPing LLC
Email: support@raffscompanylimited.com